Refund Policy

 

1. We offers fast shipping worldwide.
2. By EMS/DHL/FEDEX/ shipment method, we estimated the delivery time is within
2-5 business days.
3. (Transaction Encryption) All of the transaction was encrpted. Shipment is offered within 24 hours after you place the order.
4. Tracking number will be informed through e-mail. Please don’t forget to check your email including junk mail to know the delivery status.
5. Please make sure that adult is available for signing the package. If nobody sign for the delivery, the package will be sent to the local post office and please contact the local post office to get the package back.

Return policy

We accept the returning request on the condition of followings:

1. Please contact Customer Service first before you ask for a return or refund.
2. The item must be returned in its original condition, unworn and unaltered in any way.
3. Items that have been worn and damaged due to client negligence cannot be returned.
4. Shipping charges are not refundable.
5. Special orders and engraved items are not returnable. If there was an error made on our part, we will happily exchange your order.
6. If you received a free gift with your order, you must also return the free gift or you will be charged the purchase price of the free gift. This charge will be deducted from the credit applied to your account.
7. If you place the order within 12 hours and want to cancel the order for special reasons, please contact our Customer Service first. We will arrange to make the refund for you.
8. Please be responsible for the return-shipping fee if there aren’t any mistakes made by us.
9. We don’t accept a return or refund after you received the items for 7 days. Please be sure of this.
10. If there is a mistake made by us, we will in charge of the shipping fee for the exchange and return.
11. Due to the high cost of custom-made items, please be sure that the custom-made items can’t be returned if there haven’t any problems of the sizes, colors, or styles.
12. We will offer a refund after we receive and confirm the items. Please be noticed that you will send us an e-mail for the tracking information of the return items.
13. We are very confident that our products will meet and surpass your expectations. Your suggestions will be highly appreciated.

About us
About Wholesale
How to pay
shipping

    Wholesale Malaysian Hair Extensions At Unbeatable Price!!!

    large order quantities 7-15days!

    Skype: FLY.hair
    Telephone: +8615889957090
    Customer Service: cs@buymalaysianhair.com

    Payment ways: Western union, Credit Cards or PayPal


    Please make sure to provide us with correct, precise, and detailed shipping Address. (include: name, telephone number and address used for shipping, user name )
    If you would like to pay via western union, please contact us for our account information after you decide your order and we will offer you the order invoice and account information. You can send the payment at local western union branch or at their website: http://www.westernunion.co.uk/gb/Home.page

    Our Business Philosophy

    - Top Quality Products
    - Competitive Prices
    - Customer Satisfaction
    - Product Improvements

    100% Real Virgin Hair, 100% No Chemical, 100% Protect Skin


     

    1. We offers Fast shipping worldwide.
    2. By DHL/FEDEX/EMS/ shipment method, we estimated the delivery time is within
    2-5 business days.
    3. (Transaction Encryption) All of the transaction was encrpted. Shipment is offered within 24 hours after you place the order.
    4. Tracking number will be informed through e-mail. Please don’t forget to check your email including junk mail to know the delivery status.
    5. Please make sure that adult is available for signing the package. If nobody sign for the delivery, the package will be sent to the local post office and please contact the local post office to get the package back.